Refund policy

 

1. Floral Workshops

  1. Cancellations & Refunds:

     

    • Cancellations made at least 7 days prior to the workshop are eligible for a full refund.

    • Cancellations made 3–6 days prior will receive a 50% refund.

    • No refunds will be provided for cancellations within 48 hours of the workshop.

 

 

2. Ready-Made Products

 

  1. Returns & Refunds:

     

    • Damaged or defective items can be returned within 7 days of receipt for a replacement or refund.

    • Customers are responsible for proper packaging when returning items. Items returned broken due to improper packaging are not eligible for refund.

    • Customized or personalized products are non-refundable.

 

 

 

 

3. DIY Kits (Homekits)

 

  1. Refunds & Exchanges:

     

    • Defective kits can be returned within 7 days for a replacement.

    • Customers are responsible for proper packaging when returning kits. Items returned broken due to improper packaging are not eligible for refund.

    • Opened or used kits are non-refundable.